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Making a Deposit
A guide to depositing, step by step.
Help for Players
Contacting mbislot
If you have a question about your account, a payment or a game, our team can help.
Age 18 and upStay in control
Reaching Us
How to Contact Us
Support is open customer support hours (e.g. 24/7).
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Chat with Us Live
live chat availability
customer support hours (e.g. 24/7)
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By Email
support email address
customer support hours (e.g. 24/7)
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messaging channel (e.g. Telegram/WhatsApp) — remove if not offered
messaging handle / number
customer support hours (e.g. 24/7)
Message us
Send Us a Written Message
Complete the form, and we will reply to you by email.
Help Now
Find an Answer Quickly
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Making a Withdrawal
Limits, verification and processing times.
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Questions and Answers
Answers to questions people often ask.
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Gambling Responsibly
Tools and support are available. Helpline: local problem-gambling helpline name and number
Questions and Answers
Questions About Contacting Us
How long does it take you to reply?+
typical support response time
What information should I give?+
Include your username, the subject and any reference numbers or receipts. Never include your password.
Who can I speak to if I am worried about my gambling?+
You can contact local problem-gambling helpline name and number. Our team can also help you set limits or self-exclude immediately.
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Gambling ResponsiblyFor Ages 18+
This is for players aged 18 and over. Play for enjoyment, set limits and do not bet more than you can afford to lose. If you need support, contact local problem-gambling helpline name and number.